No guide matches that yet. Ask our team and we will write one.

↑↓ to move ↵ to open esc to close

Guides

Browse help guides

Getting started 5

Set up Burnish in 5 steps Install Burnish on your store Run your first scan Reading your dashboard Why is my visibility score 0?

Measuring your visibility 4

How your AI Commerce Index is scored Which AI engines Burnish checks Scan cadence and refresh windows Presence vs Reputation

Discovery 3

What Discovery measures Adding your own discovery queries Three ways to improve Discovery

Reputation 2

What Reputation measures Correcting an inaccurate claim

Your manifesto 3

Why your manifesto matters most What's in your manifesto Writing a strong manifesto

Catalog & fixes 4

Approve your first fix How Autopilot works Rolling back a change Reading the undo trail

AI Article Autopilot 4

How to add custom topics How article generation works Smart posting and cadence Understanding topic research

Revenue & attribution 3

How AI revenue attribution works Reading per-action lift The cohort ROI table

Billing & plans 3

Comparing Presence and Authority Upgrading or changing your plan Trials and usage credits

Troubleshooting & FAQ 3

My scan is stuck or failed Reconnecting your store Frequently asked questions

Collections

Set up Burnish in 5 steps Install Burnish on your store Run your first scan Reading your dashboard Why is my visibility score 0?

How your AI Commerce Index is scored Which AI engines Burnish checks Scan cadence and refresh windows Presence vs Reputation

What Discovery measures Adding your own discovery queries Three ways to improve Discovery

What Reputation measures Correcting an inaccurate claim

Why your manifesto matters most What's in your manifesto Writing a strong manifesto

Approve your first fix How Autopilot works Rolling back a change Reading the undo trail

How to add custom topics How article generation works Smart posting and cadence Understanding topic research

How AI revenue attribution works Reading per-action lift The cohort ROI table

Comparing Presence and Authority Upgrading or changing your plan Trials and usage credits

My scan is stuck or failed Reconnecting your store Frequently asked questions

Home Troubleshooting & FAQ

Troubleshooting & FAQ

Fix the most common issues, or reach a human.

3 articles

My scan is stuck or failed

What to check when a measurement does not complete.

B 4 min read

Reconnecting your store

Restore access if Burnish loses its connection.

B 3 min read

Frequently asked questions

Quick answers to the questions merchants ask most.

B 6 min read

Can’t find what you need?

Contact our team

Agentic AEO runs on Burnish.

Free AI audit Free AI audit

Install on Shopify

Burnish

Agentic AEO for Shopify.

Finds the gaps. Fixes your catalogue. Measures the lift.

The engines we track

Product

What it does
AI visibility scoring
Catalog optimizer
Articles engine
Revenue proof
Engine coverage
Free AI audit
Pricing

Solutions

For agencies
For Shopify Plus

Models

ChatGPT
Perplexity
Gemini
Claude
Grok

Resources

What is AEO
Methodology
Help center
Blog
Benchmarks
Case studies
Changelog

Company

Manifesto
Contact

Legal

Privacy
Terms

Terms Privacy Policy